This article refers to the refunds for gamepasses or one-time products bough inside Session 42 Studios experiences or clothing articles created by our group.
We do not offer any refund for your in-game purchases. Your purchases are final and cannot be refunded as ROBLOX does not offer this feature. Please think twice before buying a gamepass, one-time products, or clothing item to avoid any unwanted purchases.
If you bought an item and you didn't receive the reward or product linked to the price, then please contact us immediately as we're willing to sole the issue.
Contact us: https://session42studios.freshdesk.com/support/solutions/articles/101000380107-how-to-contact-session-42-